E-commerce · Miami, FL
Lumière Skincare
Online store had generic template vibes, slow product pages, and a checkout that dropped off before payment.
Approach
- · Product page redesign around real shopper questions
- · Checkout flow audit and rebuild
- · Clear shipping and returns surfaced above the fold
- · Brand-aligned visual refresh
Results
- · Sales trending up meaningfully after launch (range varies by product)
- · Checkout completion rate improved
- · Product pages loading under two seconds
- · Customer service tickets about shipping down