How we work
Three steps. Twelve questions. One honest answer.
From today to a live site — exactly how the build works, and every question we get along the way, answered in plain language.
How we work
Three steps from today to live
Share your goals
Fill out the free quote form in about a minute, with no account required. We read every submission and reply within one business day to talk through your project.
We build it, you approve
We design and develop a site custom to your business, never using templates. You see previews as we go and request changes until it's exactly right, all within scope.
Live, and fully yours
We launch your site and hand over complete ownership of the code, content, and domain. There is no lock-in, no monthly platform fees, and everything transfers on final payment.
NOTEThe quote form takes about a minute, with no account setup or phone tag required. We review every submission and reply within one business day.
FAQ
Questions, answered
honestly.
The questions we get most often. No catch, no fine print — just straight answers.
01How can you charge $2,999 when agencies quote $10,000 or more?
We cut the overhead, not the quality. A big agency's price tag pays for a downtown office, account managers, a sales team, and four rounds of meetings — none of which improve your website. We're a senior team that handles design, copy, and code end-to-end, with one direct point of contact. No hand-offs, no layers. Same quality of work, a fraction of the cost.
02Is it really everything for one price?
Yes. Design, copywriting, branding, SEO, accessibility, hosting setup — all included in $2,999. No tiers, no upsells, no surprise invoices. The number you see is the number you pay.
03How fast will my site be live?
Most sites launch in 7 days from the moment you send your content. We commit to the date in writing — and if we're late, we keep working for free until you're live.
04How do payments work?
A $900 deposit gets us started. The remaining $2,099 is due only when your site is live and you're happy with it. Clear, written up before any work begins.
05What if I don't love the first concept?
Your deposit is refunded in full — no questions, no hard feelings. Beyond that, we revise until you're genuinely happy. The risk sits entirely with us.
06What's included in the scope, and what happens if I want extras?
The full scope — pages, features, copy — is agreed in writing before we start, so there are no moving goalposts. Revisions stay within that agreed scope until you're satisfied. If you want something outside it (an extra page, a new feature, a different direction), we quote it separately in writing before any work begins. Nothing gets added to your bill without your approval.
07Do I own everything?
100%. The design, code, content, and domain are all yours from day one. No lock-ins, no monthly hostage fees, no platform rent. Walk away anytime with everything in hand.
08What about hosting and maintenance after launch?
Your hosting is set up as part of the build, and because you own everything, it's yours to control — host it anywhere, no platform rent, no forced renewals. Ongoing maintenance is optional: if you'd like us to handle updates, we quote it upfront. No surprise bill a year later.
09Do you work with my type of business?
Yes. We work with businesses of every size — from a single-location shop to a multi-site enterprise — anywhere in the US or Canada. New business or established, local or global.
10Will this get me to #1 on Google?
We build every site with technical and local SEO done right — the strongest possible foundation to rank. No agency can promise a specific Google position, and we won't try. We guarantee the quality of the work; rankings follow from there.
11Who will I actually be talking to, and will you stay responsive?
The senior team building your site is the team you talk to — one direct line, no account managers, no ticket queue, no chasing. You'll always know where your project stands, and you'll never be left wondering whether we got your message. The most common horror story we hear is a designer who goes quiet; that doesn't happen here.
12How do I get started?
Fill out our quick form — it takes about a minute, no account needed. We reply within one business day, then have a direct conversation about your business and goals.