Question 1

How can you charge $2,999 when agencies quote $10,000 or more?

Accepted Answer

We cut the overhead, not the quality. A big agency's price tag pays for a downtown office, account managers, a sales team, and four rounds of meetings — none of which improve your website. We're a senior team that handles design, copy, and code end-to-end, with one direct point of contact. No hand-offs, no layers. Same quality of work, a fraction of the cost.

Question 2

Is it really everything for one price?

Accepted Answer

Yes. All 12 of our core growth services — including custom design, copywriting, brand styling, local SEO, online store setup, booking/calendar integrations, speed optimization, and post-launch growth coaching — are fully included in our flat $2,999 fee. No tiers, no upsells, no surprise invoices. The number you see is the number you pay.

Question 3

How fast will my site be live?

Accepted Answer

Most sites launch in 7 days from the moment you send your content. We commit to the date in writing — and if we're late, we keep working for free until you're live.

Question 4

How do payments work?

Accepted Answer

A $900 deposit gets us started. The remaining $2,099 is due only when your site is live and you're happy with it. Clear, written up before any work begins.

Question 5

What if I don't love the first concept?

Accepted Answer

Your deposit is refunded in full — no questions, no hard feelings. Beyond that, we revise until you're genuinely happy. The risk sits entirely with us.

Question 6

What's included in the scope, and what happens if I want extras?

Accepted Answer

The full scope — pages, features, copy — is agreed in writing before we start, so there are no moving goalposts. Revisions stay within that agreed scope until you're satisfied. If you want something outside it (an extra page, a new feature, a different direction), we quote it separately in writing before any work begins. Nothing gets added to your bill without your approval.

Question 7

Do I own everything?

Accepted Answer

100%. The design, code, content, and domain are all yours from day one. No lock-ins, no monthly hostage fees, no platform rent. Walk away anytime with everything in hand.

Question 8

What about hosting and maintenance after launch?

Accepted Answer

Your hosting is set up as part of the build, and because you own everything, it's yours to control — host it anywhere, no platform rent, no forced renewals. Ongoing maintenance is optional: if you'd like us to handle updates, we quote it upfront. No surprise bill a year later.

Question 9

Do you work with my type of business?

Accepted Answer

Yes. We work with businesses of every size — from a single-location shop to a multi-site enterprise — anywhere in the US or Canada. New business or established, local or global.

Question 10

Will this get me to #1 on Google?

Accepted Answer

We build every site with technical and local SEO done right — the strongest possible foundation to rank. No agency can promise a specific Google position, and we won't try. We guarantee the quality of the work; rankings follow from there.

Question 11

Who will I actually be talking to, and will you stay responsive?

Accepted Answer

The senior team building your site is the team you talk to — one direct line, no account managers, no ticket queue, no chasing. You'll always know where your project stands, and you'll never be left wondering whether we got your message. The most common horror story we hear is a designer who goes quiet; that doesn't happen here.

Question 12

How do I get started?

Accepted Answer

Fill out our quick form — it takes about a minute, no account needed. We reply within one business day, then have a direct conversation about your business and goals.

Care & Support — Real Humans, Swift Support

How we deliver care & support

Included features & deliverables

Care & Support — Real Humans, Swift Support

How we deliver care & support

Included features & deliverables

Other web design services we offer